Paying your Rent

Ways to Pay
Your rent, due on the 28th of each month, in advance, can be paid in several ways to us:

With cash or by cheque and using your rent payment card at-

• any Post Office
  - any shop or garage which displays the Paypoint sign
  - By phone if you have a debit card (eg, Switch or Delta) on 0870 2436040
• Through your bank or building society (Direct Debit)
• By post to our Head Office (cheque or postal order only)
• via  Housing Benefit  award sent directly to us
• on line by using your rent payment card reference at:  www.allpay.net

Struggling to make your Payments?
Anyone can have trouble paying bills from time to time.  If you are having difficulty paying your rent, you must let us know immediately.  We will do our best to help you. 

If you have a problem paying, or you have received a letter from us about your rent, you should contact your Area Office immediately.  We can give you advice and help you to apply for benefits. If you are unable to pay us the amount you owe in full, we can make an agreement with you on how you can pay it off gradually, at an amount you can afford. 

It is very important that you contact us as soon as you know that you are having difficulties.  The longer you leave it, the more difficult it is for us to help you sort it out.  Remember, if you fail to make payments agreed with you and your arrears are high, we can take legal action against you which could lead to you losing your home. That is why it is really important that you come and talk to us about any difficulties you are having so that we can try to help.   

For more information on housing benefits, please see the following organisations:

Glasgow City Council

East Dunbartonshire Council

Renfrewshire Council